The Valley Heights pedestrian bridge over the Great Western Highway has been nameless since 2000 and Blue Mountains Council recently invited submissions for a name.
Problem is, according to the Valley Heights community, they already went through the consultative process 15 years ago and have been waiting for a name plaque ever since.
Secretary of the Valley Heights Progress Association, Pamela Gardiner, called the current situation "ridiculous".
"It would appear Blue Mountains City Council has either lost the paperwork, [or] have not bothered to look for it. It was named by consent the Alex MacDonald bridge," she said. "It's disappointing, we worked so hard."
Long-time readers of The Blue Mountains Gazette may remember the bridge naming proposal being advertised back in 2004, in a council full page public notices advertisement. It confirms two final candidates.
Mrs Gardiner, 82, said Jack Bailey a Rural Fire Service captain and war veteran Alex MacDonald, were the two nominations from local community groups, with MacDonald garnering the most votes.
MacDonald was considered "the father of Valley Heights" she said, and had been their choice. He was a World War I veteran, a member of the Light Horse Brigade. When he returned from the theatre of war, "Mac" as he was known, helped numerous young residents in the railway town of Valley Heights finance their first home.
"He did quite a bit for the small village, including bequeathing a piece of land where our progress hall is located," Mrs Gardiner said.
"Our association wrote to council in 2009 to inquire where the name plate was up to, as nothing had happened post the consultative process and we experienced the same ill-informed reaction then and no one followed up.
"It is now 10 years since our last request and here we go again."
Council invited submissions for a commemorative name for the bridge through another Gazette ad last week. The criteria includes making a significant contribution locally; achieving excellence in a particular field of local, state or national significance and extensive community service. Submissions close on November 10 to https://yoursay.bmcc.nsw.gov.au/valley-heights-bridge.
The bridge is owned by Transport NSW and last week council engineers told the Valley Heights community group by email that they were having trouble locating council records, and additionally a formal process was needed "otherwise Transport NSW will not accept the new name for the bridge".
A council spokeswoman said "council resolved at the council meeting on 27 April, 2004, to support the naming of the Valley Heights pedestrian overpass the 'Alex MacDonald Bridge'. This was never endorsed by the Roads and Maritime Services. Council is currently investigating why this did not occur."
She said council notified the Roads and Traffic Authority on May 6, 2004, and council correspondence asked for it to be called the Alex MacDonald Bridge. "This did not occur and council is not aware why".
A further report will go to the next council meeting on October 29 with options for the elected council.
"The request from the Valley Heights Progress Association that the bridge be named after the late Alex MacDonald is still before council, and will be considered in the context of the current public exhibition process," she added.
The submission process remains online.
A Transport for NSW spokesperson said: "Transport for NSW is working with Blue Mountains City Council to name the Valley Heights pedestrian bridge in line with the Transport for NSW Naming of Roads and Bridges policy."